Refunds
You may return items for refund or exchange within 10 days of receiving them (online orders only). Returns may be subject to a 15% restocking fee. Custom orders are not returnable. Shipping charges are not refundable. Remember though, almost everything here is olde, and is sold as is.
Local Pick-Up
Local pick-up for most orders is available in our New York City store and Scranton, PA, warehouse. A fee may apply for larger or heavier items. Processing time may take 1 to 2 weeks. We also have a location in Los Angeles that we ship a large freight container to several times a year with store pick-up available. There is an additional handling charge for this option.
Shipping
Shipping charges are not calculated in the cart except for vintage hardware orders. You will be contacted with the final ship cost by email or phone for your approval before the order is finalized and you are charged. If you would like a firm ship quote before placing your order, click the button below or click 'Estimate Shipping' on the cart page.