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FAQ


Ordering & Shipping
Shipping charges are not calculated automatically online at this time (sorry, we're working on it!). A lot of the items we carry need special shipping arrangements, and we may be able to deliver ourselves in some cases. When you place an order, you will be emailed or called with the shipping charge for your approval before the order is processed or your credit card charged. If you wish to get a shipping estimate before ordering, email with the items you're interested in. Generally, shipping is done UPS Ground unless you request otherwise. Larger items may need to be shipped by a commercial shipper.


We accept Visa, MasterCard, American Express, and Discover, and checks and money orders. Personal checks may be held until clearing the bank. Checks and money orders should be sent to:


Olde Good Things
PO Box 20109
Scranton PA 18502
Attn: Web Store


If you'd rather order by phone, or if you'd like to discuss purchasing options, please call us any day at (888) 233-9678 from 9 am to 6 pm Eastern time. Sometimes the warehouse gets busy, but we'll do our best to help or have someone call you back who can. Please email us with questions about an existing order.


We collect sales tax on orders from New York state, Pennsylvania, California, and Florida.


About Quantities
'Qty. available' means we should have more than one; however, our inventory isn't 'real time' and we can't guarantee an item won't be sold when you order. If you want a large quantity of an item, it makes sense to email first. Single items or items available in only small quantities will be listed as such. Items sold in pairs will be listed as 'one', etc.


About 'Make an Offer'
Some items will have a 'Make an Offer' button on the product page. Go right ahead! No guarantees, but you never know!


Returns
You may return items for refund or exchange within 10 days of your receiving them (online orders only). Returns may be subject to a 15% restocking fee. Custom orders are not returnable. Please email with return requests. Shipping charges are not refundable. Remember though, almost everything here is olde, and is sold as is. If an item is damaged in shipping, please let us know.


International Orders
If you wish to have an order shipped outside the U.S., please inquire whether the items you're interested in can be shipped internationally.


Privacy
We won't send you emails (except when you place orders) unless you request to be on our email list. Your personal information will not be given or sold to others for any reason ever.


Dealers & Wholesale
We're very dealer friendly! Dealer inquiries welcome--please contact us about wholesale pricing. Like anything you see here? Looking to build up your stock? Expand into other item areas? Let us know! We may even be able to send a truck to your door!


eBay
Want to check out our current olde stuff on eBay (or our feedback)? Click here or go to eBay's seller search page and enter 'oldegoodthings'.